Terms & Conditions

Last Updated: June 2026

Welcome to JD Fresh. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. General

JD Fresh operates an online platform for the sale of A2 Cow Ghee and related products.

By using this website, you confirm that:

  • You are at least 18 years of age.
  • You are legally capable of entering into a binding contract.
  • The information provided by you is accurate and complete.

2. Products & Pricing

We strive to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only.
  • Actual packaging may vary from images shown on the website.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify, discontinue, or update products at any time.

3. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase a product.

JD Fresh reserves the right to:

  • Accept or reject any order.
  • Limit quantities purchased per customer.
  • Cancel orders due to stock unavailability.
  • Cancel orders due to pricing or technical errors.
  • Refuse orders suspected of fraud or misuse.

An order is considered accepted only after it has been confirmed and dispatched.

4. Payments

We accept payments through authorized payment gateways and approved payment methods available on the website.

By making a payment, you agree that:

  • You are authorized to use the selected payment method.
  • The payment information provided is accurate.
  • All charges incurred are your responsibility.

JD Fresh is not responsible for any transaction failures caused by banks, payment gateways, or network issues.

5. Shipping & Delivery

Orders will be processed and shipped according to our Shipping Policy.

While we strive to deliver products within the estimated timeline, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Other circumstances beyond our control

JD Fresh shall not be liable for delays caused by such events.

6. Returns, Refunds & Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.

Customers are advised to review the policy before making a purchase.

7. Product Usage

Our products should be used and stored according to the instructions provided on the packaging.

JD Fresh shall not be liable for:

  • Improper storage of products after delivery.
  • Product misuse.
  • Consumption beyond the expiry date.
  • Allergic reactions or sensitivities specific to an individual.

Customers are advised to consult a healthcare professional if they have specific dietary concerns or medical conditions.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Text
  • Website design

is the property of JD Fresh and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Activities

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Upload malicious software or harmful content.
  • Interfere with website functionality.
  • Engage in fraudulent transactions.

Violation of these terms may result in suspension or termination of access to our services.

10. Limitation of Liability

To the maximum extent permitted by law, JD Fresh shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays in delivery caused by third parties.
  • Technical interruptions or website downtime.
  • Any losses arising from the use of our products beyond their intended purpose.

Our total liability shall not exceed the value of the product purchased by the customer.

11. Third-Party Services

Our website may contain links to third-party websites or services.

JD Fresh does not control and is not responsible for:

  • Third-party content.
  • Privacy practices.
  • Terms of use.
  • Products or services offered by third parties.

Users access third-party websites at their own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms & Conditions

JD Fresh reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page, and continued use of the website shall constitute acceptance of the revised terms.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts having authority over the location of JD Fresh's registered office.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

JD Fresh Support

Email: info@jdfresh.in
Phone: +91 9998325399 


By using this website and purchasing products from JD Fresh, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.