Privacy Policy

Last Updated: June 2026

At JD Fresh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping and Billing Address
  • Payment Information (processed securely through payment gateways)
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Tracking Technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Deliver products and provide customer support.
  • Send order confirmations, shipping updates, and transactional communications.
  • Improve our website, products, and customer experience.
  • Respond to inquiries and support requests.
  • Prevent fraud and enhance website security.
  • Send promotional offers, newsletters, and marketing communications (only where permitted).

Payment Security

JD Fresh does not store your complete credit card, debit card, UPI, or banking information on its servers.

All payment transactions are processed through secure third-party payment gateways that comply with industry security standards.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

  • Delivery and logistics partners for order fulfillment.
  • Payment gateway providers for payment processing.
  • Technology and service providers that help operate our website.
  • Government authorities or legal agencies when required by applicable law.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember customer preferences.
  • Analyze website traffic and performance.
  • Enhance the shopping experience.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

Data Retention

We retain customer information only for as long as necessary to:

  • Provide our services.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce our policies.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Marketing Communications

If you subscribe to our marketing communications, we may send updates regarding:

  • New product launches
  • Promotional offers
  • Special discounts
  • Company updates

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Delete your personal information, subject to applicable legal requirements.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. JD Fresh is not responsible for the privacy practices or content of such external websites.

We encourage users to review the privacy policies of third-party websites before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

JD Fresh reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

We encourage customers to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

JD Fresh Support

Email: info@jdfresh.in
Phone: +91 9998325399 


We are committed to safeguarding your privacy and maintaining your trust.